Refund policy

Return & Exchange Policy (7 Days)

We want you to be fully satisfied with your purchase.

Eligibility for Return/Exchange

  • You may request a return or exchange within 7 days of receiving your order.

  • The item must be unused, unopened, and in its original packaging.

  • Proof of purchase (invoice or order number) is required.

Non-Returnable Items

Due to hygiene and safety reasons, opened or used cosmetics, supplements, and medicines cannot be returned or exchanged.

How to Request a Return

To initiate a return or exchange, please contact us at clarveaherbanics@gmail.com with your order details and reason for return.

Once approved, our team will guide you through the process.